Privacy Policy – Epic Málaga Tours
At Epic Málaga Tours, we take your privacy seriously. This policy explains how we collect, use, and protect your personal data when you purchase or participate in our self-guided city quests.
Information We Collect
We only collect the information necessary to deliver your digital tour, such as:
- Name
- Email address
- Phone number (if provided)
- Booking details provided by the booking platform (e.g., GetYourGuide, our website, or others)
We do not collect payment information directly; all payments are processed securely by third-party providers.
How We Use Your Data
Your personal information is used only to:
- Send your access link or QR code for the self-guided tour
- Provide essential instructions or support related to your booking
- Communicate about issues with your order if needed
We never sell, rent, or share your data with third parties for marketing or commercial purposes.
Data Storage & Security
We store personal data securely and only for as long as necessary to provide the purchased service or comply with legal requirements.
All systems we use (such as booking platforms and the izi.TRAVEL app) follow GDPR-compliant security standards.
Your Rights
You have the right to:
- Request access to your data
- Request correction of inaccurate data
- Request deletion of your data
- Withdraw consent at any time
To make a request, contact us at info@epicmalagatours.com.
Third-Party Services
We work with trusted partners such as:
- GetYourGuide
- Stripe, Paypal, Revolut or your local payment provider
- izi.TRAVEL
These platforms have their own GDPR-compliant privacy policies.
Updates to This Policy
We may update this Privacy Policy when needed. Changes will always be published on this page.